Our ALALASHOP website does not provide any returns since January 1, 2020.
If you have received an incorrect / defective item, please contact our Customer Service, who will be happy to help you at the following address, indicating your order number in the subject line:
Items must be returned within 14 days following delivery. Items must not have been worn or washed. The shoes should only have been tried indoors.
We reserve the right not to issue a refund if the return procedure is not followed.